Last Updated: 06/18/2025

1. Introduction

Roofing Nation (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information through our website (https://roofing‑nation.com) and SMS communications. By using our services, you agree to the practices described below.

2. Information We Collect

Personal Information. Collected when you complete forms or call us — may include your name, email, phone number, and address.
Mobile Data. When using SMS services, we collect device info and carrier details.
Automated Data. We use cookies, track IP addresses, and collect browsing behavior through analytics tools.

3. How We Use Your Data

• To deliver roofing services and support.
• For SMS communications (appointment reminders, project updates, conversational support).
• To optimize and improve our website.
• To comply with legal obligations.

Strict Prohibitions:

• We never share your mobile information with third parties for marketing or promotions.
• We do not sell, transfer, or disclose consumer data externally, even with consent.

4. Data Protection Measures

We employ robust measures including:

• SSL/TLS encryption for data in transit
• Role-based access controls limiting employee access
• Regular audits to ensure strict compliance and prevent data breaches.

5. SMS/Text Messaging Policy

Roofing Nation LLC is dedicated to providing clear, efficient, and direct communication regarding your roofing services. By opting into our SMS program, you agree to receive text messages that are strictly relevant to your ongoing or upcoming projects with us. Roofing Nation LLC sends the following specific types of SMS messages:

• Customer Care Communications: These messages facilitate direct, two-way conversations to address your specific inquiries, provide personalized support throughout your service journey, and manage any questions or concerns you may have regarding your roofing project. This includes, but is not limited to, answering questions about estimates, explaining project progress, discussing material choices, coordinating schedules, and gathering necessary client input.

• Delivery Notifications: We will send alerts and updates specifically concerning the logistics of your roofing project, such including the shipment and anticipated arrival of roofing materials. This covers confirmations of material delivery to your site and notifications if there are any unforeseen changes or delays to the expected delivery schedule.

• Account Notifications: These messages provide essential administrative and operational information about your the status of your service. Examples include formal project initiation confirmations, vital scheduling reminders for our team’s visits, detailed progress updates on the work being performed at your property, and official notifications upon the successful completion of your project.

Message frequency will be highly variable and directly dependent on the specific needs and current phase of your roofing project, as well as the level of direct conversational interaction required. Standard message and data rates may apply. To opt out of receiving these messages at any time, simply reply STOP to any message you receive. For immediate assistance or further information, reply HELP to any message, or contact our customer service directly.

6. Your Rights

You can request to:

• Access your data
• Correct inaccuracies
• Delete your personal information
• Opt out of email/SMS marketing communications.

7. Cookies & Tracking

We use cookies for analytics (e.g., Google Analytics) and to improve user experience. You can disable cookies through your browser settings; however, this may limit some site functionality.

8. Policy Updates

We may update this policy over time.

• Changes will be posted here with a new “Last Updated” date.
• Material updates may be communicated via email or website banner.

Contact Us At:
Email: info@roofing‑nation.com
Phone: (305) 249-1011